Refund policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. We will issue you a Credit Note or accept an exchange request. We DO NOT REFUND.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@emiraonline.com , emiraonlines@gmail.com. If your return is accepted, we’ll initiate the process for a reverse pick-up.
You can always contact us for any return questions at emiraonlines@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
We DO NOT REFUND, we will notify you once we’ve received and inspected your return, and let you know. We might process refund in special cases where our product or service has been at fault. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or
